Final answer:
Professionalism and resourcefulness are key when treating your manager as your most important internal customer. Demonstrating these qualities can lead to job satisfaction and career growth. Staying committed and providing excellent customer service are paramount for meeting both personal and company's goals.
Step-by-step explanation:
When thinking like a customer, especially in a managerial role, it is crucial to maintain professionalism and be resourceful. Offering exceptional customer service to internal customers, such as your manager, props up a foundation for job satisfaction and paves the way for potential career opportunities. For instance, as a lunch-hour manager at Gavi's Fast Food Restaurant, when faced with a chaotic queue system, implementing a new line-up strategy demonstrated responsiveness to customer feedback and leadership in optimizing the service process.
Practicing professionalism encompasses respecting authority, staying committed to the job, and completing tasks efficiently. It's important to handle feedback responsibly and to be solution-oriented. Being resourceful can involve using prior knowledge, being flexible, and proactively contributing to the company's priorities.
Finally, to avoid complacency, employees should remain diligent and committed to excellent customer service, as this is essential for sustaining successful employment and achieving the company's goals.