Final answer:
When a lottery machine won't accept a ticket, check the numbers manually on the lottery website, use the official lottery mobile app, or contact customer service. Ensure the ticket is not damaged.
Step-by-step explanation:
If you are checking an online lottery ticket and the machine won't accept it, there are several alternative steps you can take to verify if you have won. Firstly, you can check the ticket manually by comparing your numbers with the winning numbers posted on the official lottery website. Alternatively, many lotteries have mobile apps that allow users to scan their tickets using their smartphone cameras to check for a win. If you still encounter issues, customer service for the lottery should be contacted for assistance. It's important to ensure that the lottery ticket is not damaged, as this could be why the machine isn't accepting it.