Final answer:
When a client asks for discounts or extra attention, it is important for a businessman to handle the situation professionally. Communication and customer relationship management techniques are key in order to satisfy the client's needs without compromising the business's profitability.
Step-by-step explanation:
Business
When a client asks for discounts or extra attention, it is important for a businessman to handle the situation professionally. The businessman should assess the client's request and consider factors such as the profitability of offering discounts or extra attention, the impact on the business's reputation, and the potential for long-term customer loyalty.
Communication plays a key role in these situations. The businessman can explain the value of the products or services offered, highlight any existing promotional offers, or negotiate alternative solutions to satisfy the client's needs without compromising the business's profitability.
Additionally, the businessman can use customer relationship management techniques to better understand the client's needs and preferences. By maintaining a positive rapport and delivering exceptional customer service, the businessman can increase client satisfaction and potentially build long-term relationships that benefit both parties.