Final answer:
The TEX code for processing a return for an item damaged in shipment is an internal code used by a company's customer service department, and the process involves contacting them with proof and following their guidelines.
Step-by-step explanation:
The TEX code you're referring to is likely an internal or proprietary code used by a company's logistical or customer service department to process returns for items damaged in shipment. The exact code and procedure would vary depending on the company's policies and systems. Generally, this would involve contacting the customer service department of the company, providing proof of the damage, and following their specific return or exchange process. Detailed documentation of the damage and prompt communication are crucial for processing a return successfully.