Question

You install Microsoft Dynamics 365.

Which three knowledge base article templates are available? Each correct answer presents a complete solution.
A. Solution to a Problem
B. Standard KB Article
C. Case Escalation
D. Coverage Dates
E. Procedure

Answer 1

Three knowledge base article templates available in Microsoft Dynamics 365 are Solution to a Problem, Standard KB Article, and Procedure.

Step-by-step explanation:

When installing Microsoft Dynamics 365, three knowledge base article templates are available: Solution to a Problem, Standard KB Article, and Procedure.