Final answer:
Online billing is not a big hassle that customers don't really want, as it offers numerous benefits to both businesses and customers.
Step-by-step explanation:
The statement that online billing is a big hassle that customers don't really want is false. Online billing offers numerous benefits to both businesses and customers, making it a convenient and preferred way of managing financial transactions. It allows customers to easily access and track their billing details, make payments at their convenience, and reduces the need for manual paperwork. Online billing also streamlines the billing process for businesses, reducing costs and increasing efficiency.