Question

The category of selling that involves selling products, services, or information via the telephone is referred to as:

a) ebay
b) caller selling
c) teleselling
d) cyberselling

Answer 1

Teleselling is the process of selling products or services over the telephone. It differs from online platforms or broader internet sales, as it specifically focuses on phone-based communication.

Step-by-step explanation:

The category of selling that involves promoting and distributing products, services, or information via the telephone is generally known as teleselling. In teleselling, sales representatives use phone calls to reach potential or existing customers with the intention of selling products or services. Unlike eBay which is an online marketplace, and cyberselling which refers to the broader category of selling over the internet, teleselling specifically uses the telephone as the channel of communication and transaction.