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Case Study-

You need to configure the system to notify managers about unhappy patients. What should you do?

User Mohanavel
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1 Answer

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Final answer:

To configure the system to notify managers about unhappy patients, several questions must be addressed: criteria for identifying unhappy patients, notification methods for managers, and actions to be taken.

Step-by-step explanation:

In order to configure the system to notify managers about unhappy patients, several questions must be addressed:

  1. What criteria will be used to identify unhappy patients? For example, will it be based on patient feedback, specific health conditions, or other factors?
  2. How will managers be notified? Will it be through email, text messages, or an internal messaging system?
  3. What actions should managers take upon receiving the notification? Will they reach out to the patient directly or involve other healthcare professionals?

By considering these questions, policies can be developed that balance the costs of treatments and diagnoses, patient quality of life, and risks to individual privacy.

User Asonge
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