Final answer:
The true statement about the role of trust is that trust is an essential criterion for a relationship. Trust is foundational from infancy through all stages of life and is crucial in business for building a good reputation and securing repeat customers. Trust deepens with consistent, positive interactions and is vital in both product and service-based transactions.
Step-by-step explanation:
The statement about the role of trust that is true is: a. Trust is an essential criterion for a relationship. Trust is fundamental in all forms of relationships, whether personal, professional, or consumer-based. As discussed by Erikson, trust begins in infancy and is built upon through interactions and experiences that reinforce the belief that others are reliable and that the environment is safe and predictable. In the context of business, trust is key for establishing repeat customers and fostering recommendations, which are integral to a good reputation and business success. Over time, trust can be developed through consistent and positive interactions, showing that trust is earned and not simply given.
In the theatre, trust between actors is crucial for delivering authentic performances, where each action has a meaningful impact on stage relationships and audience engagement. Similarly, in the job market, particularly within competitive industries, trust is often established through personal connections and recommendations. Guanxi relationships highlight the significance of trust built over time through exchanges of gifts and favors. Finally, in the marketplace, customers are more likely to patronize businesses with good reputations, knowing the establishment is committed to quality, which again rests on the foundation of trust.