Final answer:
No, it is false that it is always best to use technical language when dealing with a customer. Effective communication with customers typically requires clear, simple, and friendly language that is easily understandable.
Step-by-step explanation:
No, it is false that it is always best to use technical language when dealing with a customer. Effective communication with customers typically requires clear, simple, and friendly language that is easily understandable. Technical language can often confuse and alienate customers. It is important to use respectful and professional language while avoiding jargon and acronyms that may be unfamiliar to the customer.