Question

Why is the written survey the best format to use to solicit feedback?

a. Customers desire to become novelists and like to write
b. It is most effective in amassing the responses from customers
c. Customers will not use any other method
d. It is the least effective in amassing responses from the customer

Answer 1

The written survey is the best format to solicit feedback due to confidentiality, collection of quantitative and qualitative data, and efficiency. So, the option is B. It is most effective in amassing the responses from customers.

Step-by-step explanation:

The written survey is the best format to use to solicit feedback for several reasons:

1. Confidentiality: Written surveys allow participants to provide complete and honest answers, especially for sensitive or personal issues, as the researcher can ensure anonymity.
2. Quantitative and qualitative data: Surveys provide both quantitative (closed-ended questions) and qualitative (open-ended questions) data, allowing researchers to gather a wide range of responses and insights.
3. Efficiency: Surveys can collect large amounts of information in a relatively short amount of time, making it an effective method to amass responses from customers.

Therefore, option B is the best option.