Final answer:
When someone has just started experiencing cough and cold symptoms, it's important to express empathy and explain the need to avoid contact with others when sick. By staying home, resting, and following hygiene practices, you can help prevent the spread of respiratory diseases like COVID-19.
Step-by-step explanation:
When you refuse to dispense medicine to someone who has just started experiencing cough and cold symptoms, it's important to express empathy and explain your reasoning. It is advised to avoid contact with others when sick to prevent the spread of illness and also to prevent getting sicker by catching something else. By staying home and resting, seeing a doctor if symptoms persist, and following hygiene practices like covering coughs and sneezes, you can help prevent the spread of respiratory diseases like COVID-19.