Final answer:
The most important aspect of training an external agency on using an online resource database is ensuring they understand the organization's mission and goals to use the database effectively.
Step-by-step explanation:
When providing an external agency with training on how to use an online resource database, it is most important to ensure they understand the organization's mission and goals. This understanding will help them to use the database effectively in a way that complements the strategic objectives of the organization. While technical specifications, a list of resources, and financial data might be useful, they are not as critical for the immediate task of operating the database effectively within the context of the organization's mission. General reference works, databases, and academic article databases are essential tools for research projects and finding credible sources. Training should include how to locate sources using various tools such as library catalogs, databases, and periodical indexes. Moreover, it is crucial to provide reliable information, offer background information, and organize this info efficiently. Establishing a foundation in these areas will contribute significantly to the effective use and understanding of the online resource database by the external agency.