Final answer:
Mary's z-score is 0, meaning her score is the same as the mean, and Ashley's z-score is -1, indicating her score is one standard deviation below the mean. Z-scores represent the distance of a score from the mean in terms of standard deviations.
Step-by-step explanation:
Z-Scores Calculation
To calculate the z-scores for Mary and Ashley's exam grades, we use the formula:
z = (x - μ) / σ, where x is the score, μ is the mean, and σ is the standard deviation.
Mary's score is 72. So her z-score is calculated as follows:
z = (72 - 72) / 5.0 = 0
Ashley's score is 67. So her z-score is calculated as follows:
z = (67 - 72) / 5.0 = -1
Interpretation of Z-Scores
A z-score tells us how many standard deviations a value is from the mean. Mary's z-score of 0 means her grade is exactly at the mean. Ashley's z-score of -1 indicates her grade is one standard deviation below the mean.
In terms of standard deviation, this means that about 68% of scores lie within one standard deviation of the mean (between a z-score of -1 and 1) in a normal distribution.