Question

If a salesperson uses the postpone method of responding to an objection and the prospect obstinately insists on an answer right at the time, the salesperson should:

A) Politely reiterate the need for additional time to provide a well-thought-out response.
B) Acknowledge the prospect's urgency and try to address the objection to the best of their ability.
C) Offer a brief, general response to buy more time for a more detailed answer.
D) Maintain a firm stance on delaying the response until a later time.

Answer 1

When a salesperson uses the postpone method of responding to an objection and the prospect insists on an immediate answer, the salesperson should politely reiterate the need for additional time to provide a well-thought-out response.

Step-by-step explanation:

When a salesperson uses the postpone method of responding to an objection and the prospect insists on an immediate answer, the salesperson should politely reiterate the need for additional time to provide a well-thought-out response (option A).

When a salesperson uses the postpone method of responding to an objection and the prospect insists on an immediate answer, the salesperson should politely reiterate the need for additional time to provide a well-thought-out response.

This shows professionalism and respect for the prospect's request. It allows the salesperson to gather more information and prepare a comprehensive response that addresses the prospect's objection effectively.