Question

Identify potential strategies nurses might use to navigate

communication challenges when discussing patient care with surgical
patients from the following groups:


Paediatric patients and their famil

Answer 1

Nurses can use active listening, empathy, and age-appropriate language and explanations to navigate communication challenges when discussing patient care with pediatric patients and their families.

Step-by-step explanation:

Communication challenges can arise when discussing patient care with surgical patients from different groups, such as pediatric patients and their families. To navigate these challenges, nurses can use several potential strategies.

1. Active listening: Nurses can practice active listening by giving their full attention to the patient and their family, allowing them to express their concerns and asking clarifying questions to ensure effective communication.
2. Empathy: Demonstrating empathy towards pediatric patients and their families can help build trust and rapport. Nurses can provide emotional support, validate their feelings, and show understanding during difficult conversations.
3. Use of age-appropriate language and explanations: When communicating with pediatric patients, nurses should use language and explanations that are suitable for their age and developmental level. This can help them better understand their care and help alleviate any fears or anxieties.