Final answer:
To safely install RAM into a laptop, first power down the laptop and remove the battery, then ground yourself to prevent static discharge.
Step-by-step explanation:
Before installing RAM (Random Access Memory) into a laptop, two key actions need to be performed to ensure safety and compatibility. First, you must power down the laptop and remove the battery if possible. This is crucial for preventing any electrical damage to the laptop or the new RAM. Secondly, ground yourself to avoid static discharge that can damage the computer components; you can do this by touching an unpainted metal surface or using an anti-static wrist strap. Additionally, ensure that the RAM is compatible with your laptop's specifications before purchasing or installing it.