43.1k views
1 vote
How do you enable remote assistance in Remote Assistance Invitation?

1 Answer

2 votes

Final answer:

To enable remote assistance in Windows, open System properties, go to the 'Remote' tab, check 'Allow Remote Assistance connections to this computer,' and then click 'Apply' and 'OK'. You can then create an invitation file for the assisting individual.

Step-by-step explanation:

Enabling Remote Assistance

To enable remote assistance in a Remote Assistance Invitation, you must first ensure that the feature is turned on within your operating system. The following example assumes you are using a Windows system:

  1. Open the System properties on your computer. This can usually be done by right-clicking on 'This PC' or 'My Computer' on the desktop, and then selecting 'Properties'.
  2. In the System properties window, click on 'Remote settings' on the left pane to open the System Properties dialog box.
  3. Under the 'Remote' tab, look for the 'Remote Assistance' section.
  4. Check the box that says 'Allow Remote Assistance connections to this computer'.
  5. Click 'Apply' and then 'OK' to save the changes.

After enabling Remote Assistance, you can create an invitation file that you can send to the person you want to assist you. They will use this file to connect to your computer. Always ensure that you trust the individual to whom you are granting access, as this can pose a security risk.

User Richie Marquez
by
9.3k points