Question

Troy is a mid-level manager, and while he does not have control over promotional activities, he can punish subordinates for failing to meet goals or follow company standards. Even though Troy is not very knowledgeable and intelligent in his field, he is liked by his fellow employees because of his personality. In this case, Troy has ________ positional power and _________ personal power

a.) Reward, Referent
b.) Reward, Expertise
c.) Coercive, Referent
d.) Coercive, Expertise
e.) Legitimate, Expertise

Answer 1

Troy has coercive positional power and referent personal power.

Step-by-step explanation:

In this case, Troy has coercive positional power and referent personal power.

Coercive positional power refers to Troy's ability to punish subordinates for failing to meet goals or follow company standards. Even though he may not have much knowledge or expertise in his field, he can still use his position to enforce discipline.

Referent personal power, on the other hand, stems from Troy's likable personality. His fellow employees appreciate him because of his favorable characteristics, even though he may not have the expertise or intelligence to guide them.