Question

Alan Mulally did all of the following as a manager to change the leadership culture at Ford, except which one?

A) Instituted regular "business plan review" meetings.
B) Encouraged open and honest communication.
C) Imposed a strict hierarchical structure.

Answer 1

Alan Mulally did not impose a strict hierarchical structure at Ford; he instituted regular "business plan review" meetings and encouraged open communication.

Step-by-step explanation:

Alan Mulally made several significant changes to the leadership culture at Ford, but what he did not do as a manager was C) Impose a strict hierarchical structure. Instead, he took steps to flatten the organization, which is aligned with modern trends in management that emphasize teamwork over rigid hierarchies.

For example, regular "business plan review" meetings (A) were instituted to ensure that operational decisions were aligned with strategic objectives, and he fostered an environment of open and honest communication (B). These measures were taken to encourage collaboration and free exchange of ideas, rather than imposing additional layers of management.