Final answer:
In the general organizational structure, the 'flattened' level with fewer people than the two levels below it is the top level, consisting of senior management. Many organizations are moving towards flat organizational structures, promoting a more collaborative environment. Specific organizational structures can vary, making general statements about hierarchy somewhat difficult without details.
Step-by-step explanation:
In the general organization structure, the level that is 'flattened' or has fewer people than the two levels below it is typically the top level. This tier consists of senior management, including roles like the CEO or president, who make the high-level strategic decisions for the company. Because there are fewer positions at the top, the shape of the organizational chart narrows as you move upward, hence becoming 'flattened' relative to the broader middle and bottom levels where many employees and middle managers reside. In a hierarchical structure, the middle level would be closer to the top and include roles like department managers, while the bottom level would have the largest number of employees, consisting of the workforce who carry out the day-to-day operations.
It's important to note the trend of many organizations moving towards flat organizational structures. These structures reduce the number of hierarchical levels, promote teamwork, and often involve a more collaborative environment where even entry-level employees may provide feedback to directors.However, without specific details of an organization's structure, it's tricky to make a general statement since each company can set up their hierarchy in a unique way. The question refers to a 'general' structure, which typically follows the traditional hierarchy model.