Final answer:
The process of customer service management is best summarized by the words analyze, execute, and monitor, as these steps represent gathering and analyzing information, implementing solutions, and monitoring outcomes for effectiveness.
Step-by-step explanation:
In the context of customer service management, the process of managing interactions with customers typically includes a sequence of actions. These actions can be outlined as gathering information from customers, conducting root cause analysis to identify issues, and finding expert information to forge solutions.
Given these elements, the list of words that best summarizes the process of customer service management would be analyzed, executed, and monitored.
For instance, a manager at a fast-food restaurant might analyze feedback from customers regarding a confusing payment line-up system. The manager would then execute a solution, such as introducing floor markings to direct customers effectively, and subsequently monitor the results to ensure the issue is resolved and service efficiency is improved.