Final answer:
Resentment, frustration, and retaliation in the workplace often stem from employees perceiving their supervisor as unfair. Studies show the importance of procedural justice and how unsupportive or unjust treatment can provoke negative responses. Positive supervisory traits and transformational leadership can help reduce these issues.
Step-by-step explanation:
Resentment, frustration, and retaliation often result when employees believe their supervisor is unfair. Workplace violence can be triggered by feelings of being treated unjustly or disrespectfully, and a significant factor in workplace hostility is a perceived lack of procedural justice. Research, including Greenberg (1993), indicates that when employees feel they are not receiving adequate explanations or fair treatment, they are more likely to engage in negative behaviors, such as theft. This is underpinned by the importance of supervisory roles providing clear, informative explanations and engaging in equitable processes.
Furthermore, circumstances such as limited advancement opportunities, unsupportive supervisors, and overwork can contribute to employee dissatisfaction. A good supervisor, on the other hand, will be characterized by their competence, support, communication, and fairness. Transformational leadership styles that recognize the value of employees and embrace a cooperative relationship have been recommended for creating more positive work environments and reducing frustration and potential workplace aggression.