Final answer:
'Other areas for improvement' in an engagement communication at a bank refers to less serious problems. Among the given excerpts, the one properly included under 'other areas for improvement' is the bank incurring unnecessary postage cost by not combining certain special mailings to check account customers with the monthly mailing of their statements.
Step-by-step explanation:
'Other areas for improvement' in an engagement communication at a bank refers to less serious problems. 'Other areas for improvement' in an engagement communication at a bank refers to less serious problems. Among the given excerpts, the one properly included under 'other areas for improvement' is the bank incurring unnecessary postage cost by not combining certain special mailings to check account customers with the monthly mailing of their statements.
Among the given excerpts, the one properly included under 'other areas for improvement' is option 2) the bank is incurring unnecessary postage cost by not combining certain special mailings to check account customers with the monthly mailing of their statements. This observation highlights a problem that can be addressed and improved upon by the bank.