Final answer:
Verbal communication problems can occur when the PT/PTA and the patient have different backgrounds, are uncomfortable with each other, or form inappropriate judgments.
Step-by-step explanation:
Verbal communication can be hindered when the PT/PTA and the patient come from completely different backgrounds, when they are uncomfortable with each other, or when they form inappropriate judgments about each other. These factors can create barriers to effective communication and hinder the development of trust and rapport between the healthcare professional and the patient. For example, if the patient and the PT/PTA have different cultural backgrounds, they may have different communication styles or norms, which can lead to misunderstandings or misinterpretations.