Question

Which of the following is not a project management goal?

a) Maintaining a happy and well-functioning development team
b) Delivering the software to the customer at the agreed time
c) a Avoiding customer complaints
d) Keeping overall costs within budget

Answer 1

Option c) Avoiding customer complaints is not a formal project management goal, rather the primary goals focus on maintaining a well-functioning development team, delivering the project on time, and keeping costs within budget.

Step-by-step explanation:

Among the options provided, avoiding customer complaints is not a formal project management goal. Although minimizing complaints can be a byproduct of a successfully managed project, project management's primary goals are typically centered around concrete objectives such as:

• Maintaining a well-functioning development team (focused on team well-being and productivity)
• Delivering the software to the customer at the agreed time (adherence to schedule)
• Keeping overall costs within budget (cost management)

These objectives ensure the efficient and effective delivery of the project's outputs while balancing the various constraints such as scope, time, quality, and budget.