Question

If you view conflict as something that shouldn't happen, something that harms relationships, it becomes negative then you avoid it and hope it will go away. But if you see conflict as a fact of life, an opportunity to strengthen relationships, you have a way of resolving conflict by turning it into something creative. When problem-solving everyday issues becomes a tug-of-war over who's right and who's wrong, then settling even the smallest of discussions becomes a battle

distinguish between the following terms that relate to conflict
a. conflict avoidance
b. conflict confrontation
c. conflict resolution

Answer 1

Conflict management strategies include conflict avoidance, confrontation, and resolution, each with its respective approach. Avoidance dodges the issue, confrontation directly addresses it, and resolution seeks amicable agreement through structured techniques.

Step-by-step explanation:

Understanding how to approach and manage conflict is a critical skill in both personal and professional relationships. When it comes to addressing conflict, there are several strategies people might employ, including conflict avoidance, conflict confrontation, and conflict resolution.

Conflict Avoidance

Conflict avoidance refers to the strategy of dodging the conflict altogether. Individuals who practice conflict avoidance may ignore the problem, hoping it will resolve itself or go away without their intervention. However, this often leads to unresolved issues and can cause underlying tensions to fester, potentially harming relationships or productivity in the long run.

Conflict Confrontation

Conflict confrontation involves directly addressing the conflict at hand. This strategy requires facing the problem head-on and discussing the differences or issues. It is built on the premise that open communication can lead to an understanding of different perspectives. However, if not approached correctly, it could escalate tensions.

Conflict Resolution

Conflict resolution is a structured approach to finding a peaceful solution to a disagreement. It includes techniques and skills that help individuals or groups involved to reach an amicable agreement that satisfies all parties. Effective conflict resolution can strengthen relationships, improve team morale, and enhance productivity.

Each approach has its place and can be useful depending on the context and the desired outcome. Learning to effectively resolve conflicts involves understanding when to use each of these strategies and how to implement them positively.