Final answer:
The independent variable is XZS Corp's overall rating for local internet service, while the dependent variable is the possibility of a prior customer switching back to XZS Corp's internet service. The y-intercept is the predicted possibility of a prior customer switching back when the overall rating is zero, and the slope represents the rate of change in the possibility of switching back per unit increase in the overall rating.
Step-by-step explanation:
The independent variable in this model is XZS Corp's overall rating for local internet service, and the dependent variable is the possibility of a prior customer switching back to XZS Corp's internet service. The independent variable is the variable that is manipulated or controlled by the researcher, while the dependent variable is the variable that is being measured or observed and is expected to change based on the values of the independent variable.
The y-intercept in this model represents the predicted possibility of a prior customer switching back to XZS Corp's internet service when the overall rating for local internet service is zero. The slope represents the rate of change in the possibility of a prior customer switching back for each one-unit increase in the overall rating. For example, if the slope is 0.3, it means that for every one-unit increase in the overall rating, the possibility of a prior customer switching back increases by 0.3.