Question

In the HR management course Jennifer took, the book suggested using a job instruction sheet to identify tasks performed by an employee. Should the Carter Cleaning Center use a form like this for the counter person's job? If so, what should the forms look like, say, for a counter person?

Answer 1

Yes, the Carter Cleaning Center should use a job instruction sheet for the counter person's job. The form should include detailed instructions on tasks such as greeting customers, taking orders, handling payments, and maintaining cleanliness.

Step-by-step explanation:

Yes, the Carter Cleaning Center should use a job instruction sheet for the counter person's job. A job instruction sheet is a valuable tool that helps ensure consistency and accuracy in job performance. For a counter person, the form should include detailed instructions on tasks such as greeting customers, taking orders, handling payments, and maintaining cleanliness. It may also include information on specific policies or procedures unique to the Carter Cleaning Center.