39.0k views
3 votes
A community health nurse is participating in a quality improvement plan for a local health department. Which of the following techniques should the nurse use for process evaluation of the facility?

a) Surveying community members about their satisfaction
b) Analyzing patient records for accuracy and completeness
c) Assessing staff competency and adherence to protocols
d) Reviewing financial reports for budget compliance

1 Answer

2 votes

Final answer:

In process evaluation of a healthcare facility, techniques such as assessing staff competency, analyzing patient records, and surveying community member satisfaction are useful in enhancing the facility's effectiveness. Program evaluation methodologies help identify areas for improvement and success within community health initiatives.

Step-by-step explanation:

A community health nurse involved in a quality improvement plan for a local health department should employ specific techniques for process evaluation of the facility. One such technique is assessing staff competency and adherence to protocols. This involves examining if the healthcare providers follow the standard practices and guidelines and whether they possess the required skills and knowledge to deliver quality care. An alternative method is to analyze patient records for accuracy and completeness, which checks the fidelity of documentation and ensures that patient care is based on full and correct information. Lastly, surveying community members about their satisfaction can provide essential feedback on the healthcare services received and indicate areas for improvement in patient engagement and satisfaction.

Following best practices in program evaluation, a systematic investigation using appropriate methodologies is crucial for identifying both successful and improvable aspects of community health initiatives. Incorporating a process evaluation helps in monitoring the implementation and efficiency of the healthcare programs and interventions, leading to enhanced outcomes for the community.

User Maxsap
by
8.2k points