Question

Blanca, an OT supervisor has learned that the acute care team has demonstrated an unusually high number of complaints from nursing and physicians that OT is not providing needed data to the team's discharge planning form. Blanca has a hunch that the therapists on the neuro team are struggling with this part of their work due to the difficulty in accessing the patients on that neuro unit. Blanca creates a histogram to view the frequency of missed discharge plan form completion, then calculates the cumulative percent of this problem. This data let's her view the heart of this problem - to see if there is a specific unit that contributes to the majority of the situation.

Fishbone diagram

Process flow diagram

Pareto chart

Nominal Group Technique

Answer 1

Blanca, an OT supervisor, uses a histogram and cumulative percent calculations to create a Pareto chart for identifying the primary sources of discharge planning documentation issues.

Step-by-step explanation:

The core issue described involves Blanca, an OT supervisor, who is looking to address the high number of complaints regarding the OT team's discharge planning documentation. By creating a histogram to see the frequency of missed documentation and then calculating the cumulative percent, Blanca is employing a Pareto chart, a tool that helps prioritize problems by identifying the few critical ones that contribute to the majority of the issue. This chart will allow Blanca to determine if a specific unit, like the neuro unit she suspects, is responsible for most of the missed documentation, thus enabling targeted intervention strategies for improvement.