Question

You are a member of a team assigned to care for 15 general medical/surgical clients. You have all worked well together in the past in this same type of care. If you are assigned to coordinate this team's work, your best strategy, based on the Hersey and Blanchard model, would be to:

a) Direct
b) Coach
c) Support
d) Delegate

Answer 1

The best strategy to coordinate a cohesive and experienced medical/surgical care team according to the Hersey and Blanchard model is to delegate tasks, promoting efficiency and trust within the team.

Step-by-step explanation:

If you are assigned to coordinate a team's work that has previously worked well together in caring for general medical/surgical clients, the best strategy to employ, according to the Hersey and Blanchard model, would be to delegate. This is because the team is experienced and has proven their capability to work effectively in this setting. Delegation allows each team member to take ownership of their tasks, leading to efficient and quality care for the patients. This approach reduces transaction costs associated with micromanagement and fosters a sense of trust within the team, while potentially increasing conformity costs. However, given the team's history of effective collaboration, these costs are likely to be minimal.

Another consideration in successful team coordination is to maintain open communication and soliciting feedback to promote a collegial relationship with all team members, regardless of their organizational level. Furthermore, being aware of the personality, responsibilities, and concerns of each team member, including your own as a manager, is crucial for a collaborative and successful working relationship.

Answer 2

The best strategy to coordinate a team of healthcare professionals who are already familiar with their roles is to delegate, according to the Hersey and Blanchard model. The team captain serves as a prototype for leadership. A flat organizational structure expects employees to foster a collaborative work environment.

Step-by-step explanation:

If you are assigned to coordinate the team's work in caring for 15 general medical/surgical clients and everyone has previously worked well together, the best strategy according to the Hersey and Blanchard model would be to delegate. This approach is suitable because it assumes that the team members are competent and comfortable with their roles, which allows for reduced transaction costs while capitalizing on the team's experience and knowledge. Delegation empowers team members to take responsibility for their tasks, fostering a sense of investment and collaboration within the team.

In the case of the concept of leadership on an athletic team, the team captain is an example of a prototype, as they often exemplify leadership qualities and take on the role of guiding and motivating the team.

Regarding organizational structures, many are shifting towards a more flat hierarchy. This implies that in order to contribute successfully, one should approach their work and communication with their manager in a way that promotes a collaborative and successful working relationship. This can mean actively seeking feedback and discussing ideas rather than just following orders.