Final answer:
The post-purchase step is usually the best time to help a customer set up their vehicle's mobile apps. During this step, the salesperson can demonstrate the apps, help with installation, and provide support to ensure the customer can fully utilize the apps.
Step-by-step explanation:
The step of the Sales Process that is usually the best time to help a customer set up their vehicle's mobile apps is the post-purchase step. This is because after a customer has made the purchase, they are likely to be more receptive to assistance and guidance in setting up the mobile apps.
During the post-purchase step, the salesperson can demonstrate the various features and benefits of the mobile apps, help the customer download and install the apps, and provide any necessary instructions or support to ensure the customer can fully utilize the mobile apps.
For example, the salesperson can show the customer how to connect their smartphone to the vehicle's infotainment system, how to access and navigate the mobile apps, and how to customize settings or preferences. This hands-on assistance can enhance the customer's overall experience with their vehicle and increase their satisfaction with the purchase.