Final answer:
Bank lobbies, specialty stores, hotel lobbies, lawyers, and accountants are examples of low-touch customer encounters where minimal physical contact or interaction is required between the customer and the service provider.
Step-by-step explanation:
Bank lobbies, specialty stores, hotel lobbies, lawyers, and accountants are examples of low-touch customer encounters. These are situations where minimal physical contact or interaction is required between the customer and the service provider. For example, in a bank lobby, customers may use self-service kiosks or ATMs instead of interacting with a teller directly. Similarly, in specialty stores, customers may browse and make purchases independently without extensive assistance from staff.