Final answer:
Demonstrating teamwork amongst customer service representatives is not the same as delegating to customer service representatives, as teamwork is about collaboration, while delegation is about the distribution of tasks.
Step-by-step explanation:
The question asks whether demonstrating teamwork amongst customer service representatives is the same as delegating to customer service representatives. The answer is false. Demonstrating teamwork involves collaborating with coworkers to achieve mutual goals and providing support to one another. On the other hand, delegating involves a manager or team leader assigning specific tasks or authority to team members, which is about distribution of work rather than collaboration.
To offer exceptional customer service, being professional and resourceful benefits not only the interaction with supervisors but also enhances opportunities and job satisfaction. It's pertinent in a modern business environment, where hierarchy is becoming more of a reciprocal relationship between manager and employee, for the purpose of achieving company-wide objectives.