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A client has brought to your attention a discrepancy between your agency's policy and the current legislation. What would be the process to investigate and respond to this discrepancy? Order the steps below.

a. Identify the discrepancy
b. Consult legal counsel
c. Update agency policy
d. Inform relevant stakeholders

1 Answer

3 votes

Final answer:

To address a discrepancy between agency policy and legislation, one must identify the issue, consult legal counsel, update the policy, and inform stakeholders.

Step-by-step explanation:

When a client brings to your attention a discrepancy between your agency’s policy and the current legislation, the process to investigate and respond to this discrepancy involves several essential steps. First, you would need to identify the discrepancy, ensuring that you fully understand the nature of the conflict between the agency's policy and the law. Once identified, it’s crucial to consult legal counsel to obtain professional legal advice on the matter. This step ensures that any changes align with legal requirements and best practices. With legal counsel’s input, update the agency policy to rectify the discrepancy and ensure compliance with current legislation. Lastly, inform relevant stakeholders about the changes to ensure that everyone is aware of and can adhere to the updated policies.

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