Final answer:
The desired outcome statement is not a component of the business model. The business model typically includes the value proposition, system capabilities, and critical customers as its essential components.
Step-by-step explanation:
The correct answer is a. Desired outcome statement. The desired outcome statement is not a component of the business model. The business model typically includes the value proposition, system capabilities, and critical customers as its essential components. The desired outcome statement refers to the overall goal or objective that the business aims to achieve, but it is not specifically considered a component of the business model.