Final answer:
The sampling method is biased because it only includes reviews from a specific travel website. The 26% of 1-star ratings is likely higher than the percentage of all the hotel's customers who would give the hotel 1 star.
Step-by-step explanation:
The sampling method in this case is biased because it only includes reviews from a particular travel website. This means that the sample is taken from one specific source and may not be representative of all the hotel's customers.
Furthermore, people who have had a particularly negative experience may be more motivated to leave a review, resulting in a higher percentage of low ratings. On the other hand, satisfied customers may be less likely to write a review. Therefore, the 26% of 1-star ratings obtained from this biased sample is likely higher than the percentage of all the hotel's customers who would give the hotel 1 star.