Final answer:
In a business, issues such as trust, collaboration norms, virtual work, and rewards might need addressing in a dysfunctional conflict situation to improve the work environment and team dynamics.
Step-by-step explanation:
In a dysfunctional conflict situation within a business, there are several issues that might need to be addressed to resolve the conflict and improve the overall work environment. These include:
- Trust: Building trust among team members is essential for a functional and collaborative working relationship. Without trust, conflicts are more likely to occur and be handled poorly.
- Collaboration norms: Establishing clear norms for collaboration can help prevent misunderstandings and conflict among team members.
- Virtual work: With more teams working remotely, virtual work can lead to communication issues and misunderstandings that result in conflict. Adequate tools and clear communication policies are necessary to address this aspect.
- Rewards: An equitable and transparent reward system can reduce conflicts related to perceptions of unfairness or favoritism in the workplace.
Addressing these issues requires a strategic and cohesive approach to ensure that team members are able to work together effectively in a positive and productive environment.