Final answer:
The correct answer is option C) Bank employees are generally responsible for opening receipts in a lockbox system. They handle the process of collecting payments, opening envelopes, and depositing funds into the company's account.
Step-by-step explanation:
The responsibility for opening receipts when a company uses a lockbox generally falls on bank employees. The lockbox system is a service provided by banks to help companies streamline their cash handling process. In this system, customers send their payments to a post office box managed by the bank. The bank then collects the payments, opens the envelopes, and deposits the funds into the company's account.
Bank employees are trained and equipped to handle the opening of receipts and the processing of cash payments. They are responsible for ensuring the security and accuracy of the whole process. This includes opening the envelopes, verifying the contents, and updating the company's records with the received payments.
While company personnel, temporary employees, and the company controller may have roles in managing the overall cash handling and accounting procedures, the specific task of opening receipts in a lockbox system is typically performed by the bank employees.