Final answer:
Good communication skills promote leader-follower congruence and are crucial for organizational success and individual career development. They involve clear documentation, effective presentation, and mindful listening, and must be developed with a balance between being direct and diplomatic.
Step-by-step explanation:
Good communication skills promote leader-follower congruence. These skills are essential in various aspects of organizational success and individual career advancement. For instance, engineers utilize strong communication skills to apply for jobs, make presentations, interact with customers, and ask for a raise, among other professional activities. Good communication involves being able to clearly document activities, present ideas, and listen effectively.
It is a misconception that communication skills come naturally; they can and should be developed deliberately. Effective communication involves using specific terms or jargon, enunciating clearly, and using respectful language. These skills not only benefit the individual but contribute positively to the organization or department as a whole. In addition, good communication skills are valued in the workplace as they allow for a balance between being direct and diplomatic, which is important for maintaining positive professional relationships.