Final answer:
Outstanding Customer Service is defined as consistently exceeding customer expectations in a professional and friendly way, which can lead to positive outcomes within an organization.
Step-by-step explanation:
The best universal definition of Outstanding Customer Service is a service that consistently meets and exceeds the expectations of customers or clients in a friendly, professional manner. Providing such service includes being resourceful, and responsive, and conveying a genuine interest in solving the customers' problems or fulfilling their needs. When thinking of managers as internal customers, exceptional customer service within an organization can lead to positive feedback, career advancement, and increased job satisfaction.