Final answer:
ServiceNow uses the same asset table for both CSM and ITSM.
Step-by-step explanation:
True, ServiceNow uses the same asset table for both CSM (Customer Service Management) and ITSM (IT Service Management).
The asset table is a central repository that contains information about all the assets managed by ServiceNow. This includes hardware, software, and other resources.
Having a common asset table allows organizations to have a holistic view of their assets and enables better collaboration between different departments like customer service and IT.