Final answer:
The default channels from a portal typically include the Web (portal's user interface), Chat (real-time messaging), and Email (electronic mail communication). These are standard communication methods offered to users for interaction with businesses or service providers.
Step-by-step explanation:
The question 'What are default channels from the portal? (Select 3 answers) a) Web b) Chat c) Email d) Social' refers to the common methods of communication and interaction that are typically available to users through an online portal or customer relationship management system. The options provided are modes of communication businesses can use to connect with clients or customers.
In the context of this question, the default channels usually available from a portal are:
- Web: This channel refers to the user interface of the portal itself, where users can access information, services, and support.
- Chat: This refers to a real-time messaging service that allows users to communicate directly with customer service representatives or automated chatbots.
- Email: One of the most traditional communication channels, this involves sending and receiving messages via electronic mail.
These channels are the ones most commonly set up by default on a portal to facilitate customer or user interaction. It's important for businesses to manage these channels effectively to ensure good customer service and experience.