Final answer:
Insurance agents must provide a Buyer's Guide at the time of application or upon delivery of a policy, particularly for life insurance or annuities with an unconditional refund provision.
Step-by-step explanation:
An insurance agent must provide a Buyer's Guide to the applicant of a policy at the time of application or upon delivery of the policy. This is a requirement when dealing with life insurance or annuity contracts, especially those that have an unconditional refund provision, commonly referred to as a 'free-look' period. During this period, the policyholder can return the policy for a full refund of the premiums paid. The purpose of the Buyer's Guide is to inform the consumer about insurance policies, the terms, conditions, costs, and their rights as policyholders.