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The American Society for Quality has a two part definition of quality. One perspective on quality is​ "a product or service free from​ deficiencies; the product performs as​ intended." This is the​ ____________ perspective on quality.

A. aesthetics
B. conformance
C. value
D. reliability

User Kun Ren
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Final answer:

The American Society for Quality's perspective is best associated with the 'conformance' perspective on quality, ensuring that products or services meet their intended design specifications and are free of defects.

Step-by-step explanation:

The American Society for Quality describes one perspective on quality as “a product or service free from deficiencies; the product performs as intended.” This statement is best associated with the conformance perspective on quality. Unlike aesthetics which deals with subjective perception, or value and reliability which involve long-term performance and worth, conformance quality is about how well a product or service meets the specifications and requirements set forth in its design. This aspect of quality ensures that the product or service is exactly as the producers intended it to be, without defects, and is a fundamental expectation in quality control processes.

User Sylvanaar
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