Final answer:
Special Handling Notes can apply to cases or to an account in CRM systems, where they communicate significant information affecting service interactions.
Step-by-step explanation:
Special Handling Notes can apply to cases or to an account based on specific attributes. In the context of customer relationship management (CRM) systems, Special Handling Notes are used to flag important information about an account that affects how customer service representatives interact with and manage that account.
Special Handling Notes can apply to cases or to the Contact based on specific attributes.
These notes can include a variety of instructions, ranging from how to handle sensitive issues to reminders about customer preferences or unique service agreements.Special Handling Notes can apply to cases or to an account in CRM systems, where they communicate significant information affecting service interactions.