Final answer:
Process owners are empowered employees with the authority and responsibility to improve an organization's business processes, which is true.
Step-by-step explanation:
The statement that process owners are empowered employees that have the authority and responsibility for improving the organization's business processes is True. Process owners are indeed key individuals within an organization who are given the mandate to oversee the efficiency and effectiveness of a specific business process. This role typically involves analyzing the process, identifying areas for improvement, and implementing changes that can lead to better outcomes for the organization. These empowered employees are expected to take ownership of their assigned processes and are held accountable for the results. The dynamic between manager and employee is evolving from a traditional hierarchy to a more equal partnership. In this new landscape, employees are seen as vital contributors who not only follow directives but also bring valuable insights and enhancements to their roles and the organization as a whole. Such empowered employees are crucial for continuous improvement and are instrumental in shaping the trajectory of the company's processes and goals.