Final answer:
The two descriptions that accurately characterize AI in the workplace are its application to both blue collar and white collar skills, and its ability to use computer systems to mimic human reasoning.
Step-by-step explanation:
Two descriptions that accurately characterize artificial intelligence (AI) in the workplace are:
- It can be applied both to blue collar and white collar skills. AI technologies have found applications in a variety of tasks ranging from complex problem-solving and decision-making capacities in white collar environments to robot-assisted physical work in blue collar sectors.
- It includes using computer systems to mimic human reasoning. AI is designed to simulate human thought and actions, often using machine learning to improve performance over time, thereby performing tasks that typically require human intelligence and judgement.
The other options provided are inaccurate. The use of AI is increasing in many industries, contradicting the notion that it is being used by fewer companies than 10 years ago (option C). Furthermore, rather than decreasing customization, AI often enables higher levels of customization in production lines due to its ability to learn from and adapt to various scenarios (option D).