Question

How do you enable versionless knowledge field editing (if versioning is active)?

Answer 1

To enable versionless knowledge field editing with active versioning, you can employ optimistic locking. This technique allows concurrent updates and minimizes conflicts.

Step-by-step explanation:

To enable versionless knowledge field editing when versioning is active, you can utilize a technique called optimistic locking. Optimistic locking allows concurrent updates by multiple users, minimizing conflicts and ensuring data integrity.

Here's how it works:

1. When a user requests to edit a knowledge field, the current version number of the field is retrieved from the database.
2. The user makes their changes to the field and submits it for update.
3. Before saving the changes, the system compares the current version number with the one retrieved earlier.
4. If the versions match, the changes are saved. If not, it means another user has made changes in the meantime, creating a conflict.
5. In case of a conflict, the user can be notified and provided with options to review and resolve the conflict.

By using versionless editing with versioning active, you ensure that multiple users can work on the same knowledge field without overwriting each other's changes.